Premier Destination Services - DMC, St. Thomas, USVI

Premier Destination Services has over 20 years experience working in both the Incentive and Destination Management Companies. Together with our professionalism, we give you a resource that you can rely on, that will make your job easier. "We know the Territory" - U.S. Virgin Islands.

Tel: 340.714.1737    Cel: 340.690.1866

Mail: P.O. Box 302665, St. Thomas, VI 00803-2665
Physical:14-59 Est. Frenchman’s Bay, St. Thomas, VI 00802

Dear Tom

Thank you for partnering with us to operate and deliver a very successful incentive program to St. Thomas in April of this year.

This program included a community service project at Yvonne E. Milliner-Bowsky Elementary School where all participants contributed to promoting a welcoming, safe, well-disciplined, nurturing environment that provides a well rounded education for the students. Tasks included recording and packing e-waste computers, organizing storage rooms, outdoor gardening, ground maintenance and spending quality time with the students and donating well needed computers.

Participants were excited to be the first group to volunteer at this school. They knew that their efforts were really appreciated. Many enjoyed the one on one interaction with the students. Some felt that the day of caring was the highlight of their trip! Without all of your hard work reaching out to the school and government departments we would not have been able to make this special day happen.

Premier Destination Services also provided transfers from the airport to the hotel and a half day of hosted activities. We received many positive comments on how well the trip was organized! Participants wished the program was extended!

Thanks again for managing this prestigious program with SM+i. The positive feedback we received on the program was very gratifying.

Yours sincerely,

Jill Houston Director, Operations Strategic Meetings + Incentives

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Tom,

Thank you for the extraordinary level of service and flexibility provided by Premier Destination Services for our recent program at the Frenchman's Reef in St Thomas. This group has been attending incentive programs for years and it is difficult to impress them. But impress them you did!

Thanks again for being such a reliable partner.

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Dear Tom,

On behalf of the Planning Committee of the 7th Annual National Conference on Health Disparities, we would like to offer our thanks to you and your team for providing ground transportation at the Cyril E. King Airport, as well as transporting them to Estate Catherineberg for the Governor's Reception on Thursday, November 14th.

We appreciate your patience and your professionalism as we work through some of the obstacles that delayed your compensation. You provided A-1 service and we are confident that you will continue to serve the visitors and people of the Virgin Islands with the same professionalism you have demonstrated to us. We would not hesitate to recommend your company to anyone needing transportation services.

Thank you again for a job well done.

Sincerely,

Dr. Jennifer Friday & Shelley M. Thomas

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Dear Tom,

I want you to know how very pleased we were with the quality of service your company provided us for our recent incentive program in St. Thomas (March 2011). I sincerely appreciate your responsiveness, accurate information and recommendations and the way you conduct business.  I rely on a strong partnership with our DMC to help us keep our schedule, manage within budgets while providing an exceptional experience to our qualifiers. As you know, our agenda and program needs were many and we expected a high level of service for our busy program and you delivered on all points. On behalf of Personalized Brokerage Services, I want you to know that we appreciated your efforts and partnership.

I am happy to recommend your company to others because of our satisfaction with our entire experience and your excellent service. I look forward to doing business with you for years to come.

Thank you once again for your contribution to a very successful program in St. Thomas. 

Warm Regards,

Elizabeth Sjobeck, CMP, Senior Meeting Planner, (Allianz Life Insurance Company of North America)

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Dear Tom,

I am enthusiastically giving you and your team my most sincere THANKS and highest recommendation. Each and every element of our incentive program was flawless! From the initial planning stages and site visit when we first met until you personally dropped us at the airport, I have thoroughly enjoyed working with you every step of the way.

Over the past 13 years in business, our company has had the opportunity to produce numerous events and work with countless vendors. Some have been less than able to meet our standards. Some have been quite good. Some have been exemplary. PDS would definitely be in the latter category! As the sole event planner and on-site contact, I have to rely heavily on those that I have selected to be of service for my associates and you more than earned my trust and confidence.

My associates remarked that the greeters, drivers, activity coordinators and providers were all so friendly and service-oriented, both of which are key to making the program a success. They spend upwards of 100 nights a year traveling and know and appreciate great service and those going the "extra mile". Especially appreciated was your recommendation of the Sunset Grille for dinner and the special service and personal attention you provided our CEO and his family and our VP of Sales during their airport transfers.

Thank you for all of your efforts and care that you showed in helping me execute a flawless program! Please consider me very eager to speak to any planner who may be considering partnering with you.

Very truly yours,

Kimberly Allen, Event Planner (Benefitfocus)

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Just a quick note to thank you for all your assistance with our corporate group in St. John earlier this month. This is our second time working with Premier Destination Services and your knowledge of the both the US and British Virgin Islands is excellent. In addition you and your staff are always warm and friendly.

I look forward to the opportunity to work with you again in the future!

Best,

Allie Reeves, Event Manager, (Monalto Corporate Events)

To Whom It May Concern, I recently completed a two wave program to St. Thomas for a major Canadian insurance company. Each program was for a duration of 5 nights, the larger group consisted of 150 persons while the smaller consisted of 50 persons. Premier Destination Services was my DMC of choice and I am thrilled to offer them kudos for a job well done! Both Tom Hoffman and Susan Lysaght were invaluable in making both of my programs a success. Premier offered me assistance with the following;

• Transportation - Equipment was top notch as were their driver's. Transfers operated efficiently and as scheduled. Last minute changes and additions were handled quickly and with a smile.
• Venue and Event Selection - Each of our programs required different venues and themed parties to be customized based on the participant size. The venues, restaurants, decor, florals, entertainers coordinated by Premier were the best on the island.
• Tours & Excursions - A variety of excursions were made available to our participants and ran smoothly and left our guests with some great experiences and memories.
• Teambuilding - I challenged Tom and Susan in providing me with a custom teambuilding event that was complex with many moving parts. The challenge was met and our day went flawlessly with participants who have experienced many types of these challenges in the past commenting on the originality of the event as well as the fun factor. We were rewarded with many smiling faces that day!

By far the best part of Premier Destination Services are Tom and Susan. They were patient with all of my client demands, were honest and simply a pleasure a work with. If you are considering operating a program in the U.S. Virgin Islands... Premier Destination Services is the only way to go. Regards,

Gilles Poirier Program Manager, (VISION 2000, Travel Group, MEETINGS & EVENTS)

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Good Morning Thomas,

We all made it back home to our respective destinations safe and sound.

It makes a big difference when traveling from your home to an unfamiliar destination to know that you and your great staff are available in making sure all of our transportation needs are met.

As well, I am very happy that I had the opportunity to work with you. And looking forward to working with you again in the near future!!!

Thank you for providing our group (Rollins, Inc. / Orkin Pest (RAC) with such outstanding service.

Rita E. May (Rollins, Inc. / Orkin Services Corporate Travel Manager)

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"In working with this company (Premier Destination Services), we have experienced nothing but professionalism, dedication to us as their client, great service to our attendees, and wonderful communications throughout the entire process.

Their customer service is second to none and their diligence and follow through on each and every request we have made has provided peace of mind and great results.

Their ability to secure extremely competitive rates with tours, transportation needs, as well as the ability to write up contracts to best fit our needs, is why we will continue to utilize their services for years to come."

Lisa C. Graganella (Preferred Managing Agency)

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